Containing refers to the ability to soothe distress, and interpreting to the ability to help others make sense of a confusing predicament. In his article "The Psychology Behind Effective Crisis Leadership," Gianpiero Petriglieri advocates "holding" - a concept from psychology describing the way someone "contains and interprets" events in uncertain times. These days, people are looking for certainty and safety.
These three things can help you to become a better servant leader during the COVID-19 pandemic:Ĭommunicate and engage with others. How do you practice these? Whether you are at work, or in your family or community, servant leadership has a vital role to play, now more than ever. Northouse describes 10 characteristics of servant leadership: listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people and building community. In Leadership: Theory and Practice, Peter G. Organizations have the power to change society, but first, capacity must be built, people developed and servant leadership must be given the necessary climate to thrive and prosper. We need to improve their "serving" performance, by examining operations and the people operating within them. To create a better, just and more caring society with more opportunities for people, we need to increase our organizations' capacity to serve. However, collectively, organizations have the power to be world-changers. The servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible.In The Institution as Servant, Greenleaf said that in caring for people and serving each other, servant leadership was the foundation of a good society.Ĭaring used to be an individual responsibility, but now, most caring is delivered through institutions or organizations - which can be complex, large, impersonal, sometimes incompetent and even corrupt. While traditional leadership generally involves the accumulation and exercise of power by one at the “top of the pyramid,” servant leadership is different. The best test, and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society? Will they benefit or at least not be further deprived?“Ī servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. “The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served. Between them there are shadings and blends that are part of the infinite variety of human nature. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Then conscious choice brings one to aspire to lead.
“The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Greenleaf in The Servant as Leader, an essay that he first published in 1970.
While servant leadership is a timeless concept, the phrase “servant leadership” was coined by Robert K.
0 kommentar(er)
